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I received a payoff quote to pay off my car. Then a few days later I called to pay it off and the payoff was about the same add a couple of dollars for interest. I paid the full amount of about $4000 and then they told me I would receive my title after it was...
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WCCCustomerService
WCCCustomerService

Hi, we would like to apologize for the negative customer experience you have described. We strive to provide quality customer service to all of our customers. We’d like to le...

1.0
#1108642
Reply to reviews
Firstly, every time I call the customer service number on the website, I am transferred to a different person at least 4 different times before I can even talk to someone about why I am calling. I refinanced my WCC title loan through my credit union. When my credit...
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WCCCustomerService
WCCCustomerService

Hello, thank you for bringing this situation to our attention. First and foremost, we would like to apologize for the negative customer experience you encountered. Providing g...

1.0
I didn't like
  • Payment processing
  • Rudeness
  • Customer service
#1096906
Reply to reviews
I call wilshire today aug 31 2017 to ask if i send more money monthly when will my loan be paid off THE GIRL ON THE PHONE TELLS ME FEB 18 2020. I told her i told the guy on the phone i want to pay ot off in 1 year Now this is the 3rd time ive called to ck on my balance...
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Anonymous
Linda

It's not about PAYMENT PROBLEMS BECAUSE I PAY EVERY MONTH ON TIME AND I ALSO SEND MORE THAN REQUIRED!!!!**** ITS ABOUT YOUR COMPANY EMPLOYEES LYING WITH HOLDING INFORMATION AN...

WCCCustomerService
WCCCustomerService

Hi, we would like to apologize for the negative customer experience you have described. We strive to provide quality customer service to all of our customers. We’d like to le...

1.0
#1095032
Reply to reviews

Wilshire Credit - They are. Crooks

Wilshire Credit
#1074396
Do not use these these people. Took a loan on my truck, been paying on it for four years, they say I owe them $3300.00 to pay loan off. Already payed them $ 11000.00 on a 2500 dollar loan. What can I do?? Said !oan was 108% interest.
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Wilshire Credit - Lied to old lady with alzhimers

Wilshire Credit
#1048324
1.0
Details
Tricked old woman into 55% interest loan she passed and no remorse for family they suck do not use
Comment
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Interest Rate

Other Product Review

Wilshire Credit
#681636
1.0
Details
Would like to know if this issue will ever be resolved. I have been waiting since 2007 for this company to get what is coming to them.... What does it take to resolve this problem? Like to really know!!!
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Diversity of Products or Services
Interest Rate
Product or Service Quality

Loan Review

Wilshire Credit
#628712
Theu want their money but are not willing to work so you will not be charged more never again will I ever borrow from this company. Be on look out. For them
Comment
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Wow...very disturbing that a "troll" named anonymous can literally reply with mean, nasty, vile comnents on anyine who voices a complaint/concern.......FYI....I can see you like to write your thoughts,perhaps you should get a big binder of writing paper and express...
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Anonymous
Anonymous

Ive attempted to make contact and submit information to Wilshire Credit, and recieved email add invalid!!!!!!

WCCCustomerService
WCCCustomerService

Hi, we would like to apologize for the negative customer experience you had with us. We strive to provide quality customer service to all of our customers. Wed like to learn m...

1.0
#1092401
Reply to reviews
8-23-17 i called wilshire and wanted to know how much it would cost to pay off my loan eary next month sept 2016 i found out i had to pay 6000.00 interest on a 2600.00 loan.i been paying since 3-18-17 and even paying them more than the asked me to pay. These people...
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Anonymous
Linda scott

Im just sickened by Wilshire. I borrowed 2500.00 by the time i pay it off the total to pay my loan is 6000.00. My payments are suppose to be 250.00 a month and i send them mor...

WCCCustomerService
WCCCustomerService

Hi, we would like to apologize for the negative customer experience you had with us. We strive to provide quality customer service to all of our customers. Wed like to learn ...

#1091470
Reply to reviews
I was told to meet a notary at a parking lot here in pittsburg ca. A woman pulled im a suv and asked for my pink slip i told her no one over the phone told me i had to give my pink slip Then i was not told the interest is 800.00 And on the montly bills it NEVER states...
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Anonymous
Linda killion scott

I see thst2 all of your respones are THE SAME FOR EACH COMPLAINTLEADS ME TO BELIEVE A REAL LIVE PERSON IS NOT READING EACH COMPLAINT. YOU LET THE COMPUTER GENERATE YOUR RESPON...

WCCCustomerService
WCCCustomerService

Hi, we would like to apologize for the negative customer experience you had with us. We strive to provide quality customer service to all of our customers. Wed like to learn m...

1.0
#1089838
Reply to reviews
I AM NOT ONE, TO ALLOW A THIEF, TO SUCCEED. HOWEVER, THEY DID SUCCEED AT MY CAR BEING REPOSSESSED OVER AND OVER, AND EACH TIME IT WAS NOT LEGIT. THEY PREY ON US, BECAUSE THEY KNOW THAT MOST OF US CANT AFFORD AN ATTORNEY, TO FIGHT BACK. NOT TOOTING MY OWN HORN HERE, BUT...
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Anonymous
Anonymous

Oh yes...the sorry deadbeats of the world unite!

WCCCustomerService
WCCCustomerService

Thank you for sharing your feedback with Wilshire Consumer Credit. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with our ...

1.0
#1049186
Reply to reviews
Horrific Experience! Had a title loan on my motorcycle then paid it off in full and 4 weeks later still NO Pink Slip ! Awful company ! Avoid
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WCCCustomerService
WCCCustomerService

Thank you for sharing your feedback with Wilshire Consumer Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with ou...

1.3
#1004978
Reply to reviews
My issue has not been resolved. My loan was supposed to come to an end on July 24 but because of these extra charges I was not aware of, the loan lives on. I would like some resolution or compromise so that this loan can come to an end. It has been a 4 year hardship...
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Anonymous
TAMMY MAHAN

ND EMAIL THIS GUY! THEN ME TO TELL ME YOUR RESULTS...Tracy Bergimantbergiman@westlakefinancial.com(323) 837-5775

Anonymous
Anonymous

OUT OF THE CLEAR BLUE SKY...When you ask them what this extra amount is, what do they say? Let me guess...you were late multiple times and as such YOU generated extra interes...

1.0
#872681
Reply to reviews
I took out title loan from wilshire consumer in November 2012 for $2500 for 44 months. In 2013, I had to file bankrupcy. After it was discharged, they stopped sending statements. It was hard paying blindly the $191.53 a month without a statement but I was dealing...
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Anonymous
Anonymous

Oh yes, another sorry deadbeat who thinks they are a legal expert. YOU missed a payment and YOU caused this to generate extra interest for them. Read your contract! No, I d...

WCCCustomerService
WCCCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. Should you have any questions on your account, please c...

1.0
I didn't like
  • How they treat a person after bankrupcy
#856001
Reply to reviews