Wilshire has my mortgage and I fell behind on my payments as far back as September of last year. I contacted them regarding this matter and they told me to hold and submit paper work to them regarding why I was behind, I did submit a letter and then was told to take care of my taxes, of which I did.
A representative asked me again to submit a financial statement and provide a detail of why I was behind on my payments. In November my payments went up and I was told to hold on to any money I had that the company was still reviewing my request then I received another letter stating that I had to resubmit paper work because documents were missing. I did this again in February. I wanted to send them $3,000 to try to at least pay some of what I was behind but I was told to hand onto that money.
That they wanted all that I was behind, which was close to $5,000, I was told to resubmit financial statement and bank statement , w-2 etc. and letters. I finally got tired of all the runnning around and applied for a reverse mortgage with Wells Fargo Bank, and submit more paper work. I am still trying to figure out when am I going to get results.
I am already in foreclosure, a date had been set to sell my house in August but it was post-poned and recently I received another sale date. What is wrong with this company?
I have done all that they have asked but no real response from them.