our loan was taken over by Whilshire...they did not process a payment, we were not notified untill the next month that they did not recieve it....we have never had anything like this happen, and we ensured they got the payment 12 hours after they notified us..but they ruined our credit before they even notified us.
We have, in 35 years of home ownership never had a late payment..or on that was lost. They will not speak to you when you try to discuss it with them..they are rude and make fun of you.
I had other problems with the way they keep records, which is not done very well, and I no longer trusted them, so much so that I sold my house to get away from them and bought another. I made sure my leander would not seel my loan this time, I went with a professional company, and all is well and happy for the past five years.
Stay away from this unprofessional company.
Product or Service Mentioned: Wilshire Credit Loan.